We know when choosing a roofing company there may be some questions that arise. Before making a final decision, it is important to ask the following questions:
Is the company a licensed contractor?
Any roofing company should be able to provide you a copy of their license and any credentials you may need. Our license # is 60957
Do they have bonding capabilities?
A bond insures that a contractor complete projects according to contractual terms. If a contractor fails to do so, the project developer can make a claim on the bond to access funds that can be used to pay a second contractor to finish the job. Our bond # is NM 38819
Can they provide you with current insurance (liability and workman’s compensation)?
It is very important to obtain proof of their insurance. There are many “companies” conducting business without insurance. As, the homeowner, without the contractor having it, you risk being held liable for any injuries that may happen on your property.
Does the contractor have their own employees or are they contracted out?
It is important that you choose a company who employs their own employees. It is becoming a common practice now for a business to contract out work to avoid insurance and liability. AAA Roofing Co. is proud to say that the majority of our crew members have been employed for 10 plus years. We are able to confidently say that “we know” who is installing your roofing system and we have the utmost confidence in our team.
Can they provide a list of former customers as references?
There is no better way to find out about a company then through talking to a source directly. Please find a list of our referrals by clicking on the about us tab.
How long has the company been in business?
The longevity of a company is critical. When choosing a roofing company, you are entering into a long-term relationship. You will want confidence that the company will be there down the road should any issues arise. AAA Roofing has been family owned and operated since 1991.
Are they a member of the Better Business Bureau?
The BBB holds its members accountable for their business practices and ratings are not easily obtained. This is best source available for consumers to find if a company is trustworthy. We have been proud members of the BBB since 1993 and have maintained an A+ rating.
What does their warranty entail and what specifically voids the warranty?
A warranty is a huge part of the roofing system you choose. Make sure they are able to discuss the terms of the warranty and provide you a sample. Some companies will offer warranties though the manufactures and not a labor and material warranty through their company.
The following are awareness tips from the Better Business Bureau to consider when selecting a company:
- Be careful of any company that uses door-to-door sales or leaves a flier on your doorknob or in your mailbox, promising insurance compensation for repairs.
- Phrases to watch out for: “insurance companies are compensating” and “most homeowners are unaware of the storm damage on their roof.”
- Resist dealing with any contractor who asks you to pay for the entire job up-front. A deposit of one-third of the total price is standard procedure.
- Take your time about signing a contract. Get a written estimate that includes any oral promises the contractor made. But remember to ask if there’s a charge for an estimate before allowing anyone into your home. Ask for explanations for price variations, and don’t automatically choose the lowest bidder. Get a copy of the final, signed contract before the job begins.